At the Town of Breckenridge, the safety, health, and well-being of our community is a top priority. Our Council members are continuously briefed on the evolving situation. The Town of Breckenridge is following the direction of the experts, namely the CDC, CDPHE, and Summit County Public health. This is a dynamic situation, and we will endeavor to continue to respond appropriately and inform our residents as new information is made available to us.
The Core of Breckenridge is now a mandatory mask zone. Masks must be worn at ALL times in this zone, both indoors and outdoors.
Looking for where you can buy a mask? Find a list of businesses selling masks here.
Fire Danger is still a threat! Stop the spread of COVID-19 and wildfires: Summit County and local fire districts all urged caution as the community enters into wildfire season. The agencies emphasized that a new unified fire code requires permits for recreational fires on private property. In January 2020, the Summit County Board of Commissioners and the towns of Silverthorne, Frisco, Dillon, Breckenridge and Blue River enacted year-round fire regulations that require permits for open fires. The Dillon Ranger District of the White River National Forest has enacted Stage 1 Fire Restrictions. No campfires are allowed in undeveloped areas on the Dillon Ranger District. Fires are allowed in designated metal fire rings in developed campgrounds.
- Summit County will be posting daily updates here. Do you have questions about the COVID-19 outbreak for Summit County elected officials or Public Health staff? Send an email to firstname.lastname@example.org.
- View the County's Full Road Map to Recovery Plan Here.
- Questions about COVID-19, Summit County’s response or the details of the Public Health orders? Call 970-668-9730. Talk to a real human about what’s on your mind.
- Are you a business with questions about your operations, the public health order, the protocols form, or more? Reach out to us for assistance at (970) 724-4897 or email email@example.com for assistance in how to re-open and follow all the correct signage and protocols.
- St. Anthony Summit Medical Center: Testing will be available from 9 a.m. to noon Monday through Sunday. Any community member experiencing known COVID-19 symptoms can call 970-668-5584 to speak to a Centura Health Physicians Group (CHPG) medical professional to receive a testing order.
- Vail Health: Testing anyone with suspected COVID-19 symptoms on Tuesday and Thursdays at their Howard Health Office in Silverthorne. To schedule an appointment (in English or Spanish) , patients should email firstname.lastname@example.org their first name, last name and phone number in the body of the email.
- Find FAQs regarding testing in Summit County here.
- Mental Health: As we continue to navigate through these hard times, mental health services are more important than ever and we are fortunate enough to have some really good opportunities in Summit County. Below are links to these lifesaving resources:
For the first time in Breckenridge’s robust history, iconic Main Street will close to vehicles and become a temporary, open-air pedestrian walking mall. While automobiles did not make their debut in Breckenridge until the turn of the century, Main Street has transformed many times over it's 150 years in existence. Downtown Breckenridge began as a humble dirt road bustling with hundreds of horseback prospectors in search of their soon-to-be fortune and shifted over time to the new-school scene filled with hundreds of boutiques and restaurants. The walkable experiment will allow for breathing room in today's normal and opens a new chapter for the downtown core.
Breckenridge’s vibrant creative community takes the arts outside this summer with safe, open-air cultural opportunities along the Town’s creative corridor intersecting Walkable Main from the Riverwalk Center to the Arts District Campus. Downtown guests can expect pop-up performances, demonstrations, workshops and great art in the great outdoors. Arts programming is produced in partnership with Breckenridge Creative Arts, Breckenridge Music, National Repertory Orchestra and Breckenridge Film Festival.
The Riverwalk will play home to morning yoga, pop-up quartet performances by the National Repertory Orchestra, local musicians, storytellers and performance artists Wednesday through Sunday during the lunch and dinner hours. Downtown guests are encouraged to support a local business, grab a bite to-go and enjoy animation from pre-arranged appropriately distanced picnic tables. In addition, The Riverwalk Center concession stand, The Blue, will be serving drinks and snacks to compliment fresh air and any take out meal.
Mountain craft and visual art classes that previously were offered inside will move into the open air and feature live demonstrations and take-and-make activities by local artists. Creative opportunities will take place outside next to the Robert Whyte House on the Arts District in the morning and mid-afternoon Wednesday through Sunday. Breckenridge Heritage Alliance will also resume their popular haunted and walk through history tours starting from the Breckenridge Welcome Center.
What is Walkable Main? Walkable Main came to fruition as a way to expand Breckenridge’s historic narrow sidewalks and allow for physical distance recommendations. Over 25 restaurants and boutiques between Watson to Jefferson avenues are set to expand business fronts and seating outside for Main Street visitors to be able to responsibly experience the core of town.
How long will “Walkable Main” last? Walkable Main is set to open to pedestrians on Friday, June 12, and tentatively last for about eight weeks.
What businesses are participating? Over 25 restaurants and boutiques between Watson to Jefferson avenues are set to expand business fronts and seating outside for Main Street visitors to be able to responsibly experience the core of town. Restaurants will be able to offer seating up to 20 people over four tables.
What are the hours? Businesses are permitted to operate from their regular opening time until 10 p.m. each evening.
What if I need to use the restroom? Find a list and map of open public restrooms here!
Do I have to wear a mask? While Walkable Main is designed to create breathing room for people to enjoy Breckenridge, the Town of Breckenridge mask ordinance still applies. Downtown goers are expected to show their local pride by wearing a mask and respecting physical distancing at all times.
Where can I take my to-go food to dine? Downtown guests are encouraged to support a local business, grab a bite to-go and enjoy animation from pre-arranged appropriately distanced picnic tables. In addition, The Riverwalk Center concession stand, The Blue, will be serving drinks and snacks to compliment fresh air and any take out meal.
What else is taking place outside of dining and shopping? Mountain craft and visual art classes that previously were offered inside will move into the open air and feature live demonstrations and take-and-make activities by local artists. Creative opportunities will take place outside next to the Robert Whyte House on the Arts District in the morning and mid-afternoon Wednesday through Sunday. The Riverwalk will play home to morning yoga, pop-up quartet performances by the National Repertory Orchestra, local musicians, storytellers and performance artists Wednesday through Sunday during the lunch and dinner hours.
Where can I park my car? The best way to access Walkable Main is by walking or talking the bus or shuttle. While the South Gondola Lot undergoes its transformation, paid in-town parking is available throughout town and in the North Gondola Lot. Paid parking resumes on Friday, June 12. Free Park ‘n Ride is available all summer at the Ice Rink and Airport Road lots. Visit www.breckfreeride.com for complete schedules.
What if I need an ADA spot? Every parking lot in Town has ADA spots, and there are ADA spots on Ridge Street and North Main Street. Thru streets are also open for cars and available for pick up and drop off.
Breckenridge Creative Arts Offerings
Breckenridge Tourism Office
As iconic destinations across the globe begin to open back up to travelers, Breckenridge officials want to thank guests for giving the community space during stay-at-home public health orders. Part-time residents and guests planning getaways to the welcoming mountain community should know what Breckenridge expects of them and what to expect when in town.
“When you are in Breckenridge, you are a part of our community,” said Mayor Eric Mamula. “We hope part-time residents and guests don’t take our requests lightly, but see it as an invitation to join in on the Breckenridge way. Our strong sense of communal resiliency is what has carried us safely through the coronavirus pandemic thus far, and the last thing we want to do is lose that spirit.”
Visit here to find out more about the Breckenridge Reopening Expectations and activities available in Breckenridge!
- Breckenridge Ski Resort will open up July 4: BreckConnect Gondola; scenic chairlift rides; hiking; alpine slide and alpine coaster; Ski Hill Grill to offer grab ‘n go food and drink.
- Guests will be required to wear face coverings in certain areas. This includes in lines, when loading and unloading chairlifts, when loading and riding in gondolas or bubble chairs, on activities such as an alpine slide or mountain coaster, and in indoor resort facilities. Guests are strongly encouraged to bring their own face coverings, but resorts will have them available upon request, subject to availability. Employees will be required to wear face coverings at all times.
- Capacity of lifts and gondolas will be reduced to allow for physical distancing. Guests will only be allowed on lifts and gondolas with travelers in their party.
- Learn more about the re-opening process of the Breckenridge Ski Resort here.
COVID-19 Federal Business Relief and Community Resources
Please check back to this page frequently for more information and updates as they become available. Currently, the 10-cent bag fee is waived for operating businesses, and the sign code has been amended to allow more signage for businesses to advertise take out options and other essential business. Find the street use agreement for businesses doing street seating here.
In-person dining is allowed in restaurants. Please read the rules and regulations here. According to a statewide order, last call for restaurants and bars must occur at 10 p.m.
The Town of Breckenridge closed Main Street for pedestrian only access on June 12. Businesses can find the details here. Please note that details are subject to change closer to the June 12th date and all details are currently preliminary.
You will find the Business Protocols form from Summit County here that outlines what steps and procedures businesses are taking to protect yourself, your staff, and your customers. The form does not need to be submitted to Summit County, but it must be posted at all public entrances to the business, shared with all employees, and posted to the business’s website if applicable.
Businesses can call (970) 724-4897 or email email@example.com for assistance in how to re-open and follow all the correct signage and protocols. Please feel free to reach out to us if you have any questions at (970) 724-4897. We will assist you the best we can and if we are not able to answer your questions, we will do our best to point you to the most appropriate person or program.
Protecting the health of our community and workers is a priority for all of us. To assist Breckenridge businesses in their efforts to protect employees and open safely, the Town of Breckenridge has procured liquid hand sanitizer in one-gallon containers and disposable masks. Information on purchasing and the distribution process can be found here.
Other Business Development Resources
Are you a small businesses or entrepreneur looking for creative resources and workshops? Visit here for a list of workshops and resources through the Summit Prosperity Initiative and ELEVATE Co-Working.
Unemployment Resources from the State
Food, Medication, Transportation:
- If you need food assistance, check out the Summit Foundation resource list (English and Spanish)
- Community members who need assistance with food, medication or transportation should call (970) 668-2940.
- Those needing assistance through the Summit County Senior Center can visit here or call (970) 668-2940.
- For restaurants in Breckenridge offering take out service, please visit here.
Mental Health Resources:
- Find resources from Building Hope here.
- Download this Coronavirus Anxiety Workbook for practical exercises to reduce anxiety and build resilience through these times.
- Mind Springs Health has launched a new mental health support line. Anyone who is struggling can reach out to us at 1-877-519-7505 from 8 a.m. to 5 p.m., Monday through Friday.
Health Care Information:
- A letter from St. Anthony's Medical Center in Summit County regarding preparations and plans.
- Telehealth & nurselines directory
- Connect for Health Colorado Has Open Enrollment until April 30
- People who have general questions about COVID-19 can call 303-389-1687 or 877-462-2911, (or email COHELP@RMPDC.org) for answers in English and Spanish.
Number of Cases in Summit County
Community spread of COVID-19 in Summit County is now confirmed. Community spread is defined as transmission of the disease from one individual to another within the same community, and not as a result of travel from another location. The number of presumptive positive, negative, and pending tests is updated at summitcountygo.gov/COVID every day.
The Board of County Commissioners and Board of Health made the deliberate decision to immediately begin using the term “Physical Distancing” instead of “Social Distancing” when referring to keeping space between yourself and other people outside of your home. The term “Physical Distancing” replaces “Social Distancing” on the County’s COVID-19 website, documents, and communications going forward. An overarching goal of this change is to recognize that while creating physical distance between individuals is important for curbing the spread of the novel coronavirus, it remains vitally important to stay socially connected while the pandemic emergency response is ongoing.
Summit County Public Information Hotline: 970-668-9730
Summit County Public Health Order Violation Hotline: 970-668-8600
Summit County Emergency Operations Center: 970-668-2993
Summit County Short Term Rental Information Hotline: 970-368-2044
Summit County Human Services: 970-668-2940
Summit County Public Health Order
- Effective June 1, all lodging restrictions are lifted within Summit County. Find the guidance and regulations here.
- Restaurants currently have reduced in-person dining. Please find the rules and regulations here.
- Summit Stage has expanded its route offerings. Learn more here.
- Amended Public Health Order for Protect Our Neighbors (June 19)
- The Colorado Department of Public Health and Environment issued an amended public health order on Friday, June 19, that allows for additional indoor and outdoor activities, including larger events and gatherings. Requirements for face coverings, physical distancing and other precautions are critical criteria for such events, and they remain in effect locally for businesses, workplaces and individuals. Summit County’s local public health order aligns with the new state order and incorporates all state requirements and guidance.
The State of Colorado’s new public health order allows for indoor and outdoor events, such as concerts, receptions, theaters, sports tournaments, rodeos, fairs, festivals and parades. Event capacities are calculated using CDPHE guidelines and the Social Distancing Space Calculator. Indoor events are capped at 100 people per room indoors and 175 people per designated activity or event outdoors.
Bars where customers go for the primary purpose of beverage consumption are allowed to open at 25 percent capacity or up to 50 people, whichever is less. Extra-large restaurants and bars are permitted to operate indoors with a capacity up to 100 people, if space allows pursuant to the Social Distancing Space Calculator. Residential camps are permitted to open in accordance with the residential camp guidelines.
- Local and out of town people are permitted to recreate on trails in Summit County. But PLEASE follow these physical distancing rules:
- Drive separately or only with household members to trail heads.
- Go solo or in small groups.
- Go during slower times (early morning, dinner, when the weather is not ideal) and lesser used trails.
- If a parking area is full, that trailhead is too busy. Go somewhere else!
- Fire Danger: treat wildfires like you treat COVID-19 and stop the spread before it starts! Wildlifire season has begun.
- Due to the COVID-19 pandemic, NO campfires are allowed in undeveloped areas on the Dillon Ranger District of the White River National Forest. Fires are allowed in designated metal fire rings in developed campgrounds.
- Backyard campfires: Residents of the Summit Fire & EMS response area may apply for a permit at https://www.communityconnect.io/info/co-summit
- Residents of the Red, White & Blue Fire Protection District (everything south of Farmer's Korner, including Breckenridge and Blue River) may apply for a permit at https://www.communityconnect.io/info/co-breckenridge
State of Colorado Updates
On March 27, Governor Polis enacted a statewide Stay at Home order to suppress the virus. At that point, cases were doubling every 2 days and the capacity to treat COVID-19 patients in Intensive Care Units (ICUs) was becoming depleted. After 4 difficult weeks, we entered into a new phase -- Safer at Home, and later, Safer at Home and in the Vast, Great Outdoors.
These extraordinary measures worked to suppress the virus -- but at a significant economic and personal cost. Now, we need to navigate a path forward that balances the need to control this novel and unprecedented virus until there is a vaccine or treatment -- with the urgency of promoting economic stability, to prevent a secondary crisis.
If we go too fast and the virus starts to spread quickly again, we may have no choice but to go back to strict social distancing measures and closures, which would add further pressure to our already impacted economy. If we go too slow, it could prolong the personal and economic pain we are all shouldering.
That’s why we are announcing the next phase of our framework, Protect Our Neighbors, which will give Colorado communities a path to further reopen. Moving forward, communities that can demonstrate strong public health and health care systems -- paired with low virus levels -- can take on more control over their reopening plans.
The introduction of the new phase means that different parts of the state will often be at different phases of reopening, based on local conditions and capabilities. Underlying virus levels, public health capacity, health care capacity to respond to cases and outbreaks, and local enforcement abilities will determine whether a community will be at Stay at Home, Safer at Home, or Protect Our Neighbor
The State of Colorado has created a new resource website with access to help, ways to get involved, wellness, education, and entertainment.
While there is no way to ensure zero risk of infection, the suggestions here are to help empower you to make the best decisions -- to weigh the health risks to yourself and others with the benefits to your personal social, emotional, and physical needs, and the needs of others in the economy. Activities listed are limited to optional in-person activities and do not include work, education, or child care/camp options as those are often not optional.
We’ve always loved our visitors and our community and it’s out of that love that we are closed to walk-in customers. Rest assured that as circumstances continue to develop, one thing will remain the same: We will make our decisions with the health and well-being of our community as our highest priority.
Claim your local status by wearing a mask and showing your community goodwill.
As it’s been said, time and time again, we are genuinely all in this together. Whether you are a long-time local or a newer arrival, if you are here, you are part of our community. We hope you don’t take this charge lightly but see it as an invitation to join in on the Breckenridge way. Our strong sense of communal resiliency is what has carried us safely through the coronavirus pandemic, and the last thing we want to do is lose that spirit.
For that reason, we are asking you to wear a mask to protect yourself and others. You wearing a mask protects me, and me wearing a mask protects you. Studies have shown that the transmission of COVID-19 is significantly reduced when both parties are wearing a mask. And, with individuals who may be asymptomatic, a mask can be the easiest way to protect those around you.
If you’re out and about in Breckenridge, you’re required by law to wear a mask in the public spaces in Town and in any Breckenridge establishment. Out on the trails, we still suggest you have a mask handy for any passersby, but there you are free to breathe in the fresh mountain air. And when we say masks, we really mean something that covers your face and nose – whether it be a ski buff or a sewn mask or bandanna – and won’t slip off. We encourage you to leave the medical masks for our front lines. In fact, a great way to support small businesses is by purchasing locally made masks.
And when you’re done with your masks and gloves, please dispose of them properly in a personal or Town receptacle. Let’s not add to the litter but keep our selves, community, and Earth protected.
Thank you, from the Town of Breckenridge, for wearing a mask and saving lives!
At this time, we are taking the actions listed below:
- To contact each department, check the directory here.
- The Breckenridge Free Ride System is running a reduced service. Find the route information here.
- Regarding our arts partners, performances and events in the Riverwalk Center, Breckenridge Theater, Speakeasy Theater, and Old Masonic Hall will be cancelled or rescheduled. Citizens are encouraged to inquire with Breckenridge Creative Arts or their local arts organization for more information.
- The Council also adopted an emergency ordinance declaring a public health emergency related to COVID-19. The ordinance gives the Town Manager the power and authority to make effective and timely use of all available Town resources to prepare for and respond to this public health emergency. The Town Manager’s authority will include, but not be limited to, utilizing all available Town resources to cope with the emergency, applying for applicable local, state or federal assistance, canceling or suspending any event that may negatively impact the health of the community, limiting the use of any Town-owned facility, limiting the number of people that may lawfully occupy such facility, and closing and prohibiting the use of any Town-owned facility.
- The Breckenridge Recreation Department will open with reduced capacity and strict regulations on June 10. Find the rules and regulations for the Recreation Center here and the Ice Rink here.
Open Public Restrooms:
- Transit Center
- Riverwalk Center – westside only
- Burro Barn/Arts District
- Prospector Park
- Upper and lower courts open for free tennis, first come, first served.
- Tennis courts are open for free pickleball, Tu/Sa/Su from 9:00am-12:00pm.
- Breck El playground closed per state order
- Public restrooms are open
- Dog park open
- Skatepark open
- Outdoor basketball courts open
- Turf field open
- Both playgrounds (skatepark & ball fields) closed per state order
- Tennis pavilion restrooms open
- Breckenridge Tennis Center closed
- Outdoor hard tennis courts opening week of 5/11 for paid reservations
CDPHE and Summit County Public Health recommends taking the following actions:
- How can you get COVID-19?
- Wear a cloth covering when out in public. FAQs on cloth masks
- Travel in and out of Summit County only if absolutely necessary.
- Limit contact with others (ideally only those in your household) within the county and have no contact outside the county.
- People who are not in Summit County should not come into the county.
- For locals, if your job allows you to work from home, please make accommodations to do so. If you can’t work from home, maintain at least 6 feet of distance between you and your coworkers or customers.
- Stay home or in a comparable setting as much as possible.
- Only go to public spaces for necessities such as groceries and the pharmacy. FAQs about sanitizing groceries and packages.
- When in public spaces, maintain as much distance as possible from others.
- Continue healthy, non-group activities like walking, hiking, jogging, cycling and other activities that maintain distance from other people. When on trail, step aside to maintain appropriate distance from others.
- Don’t gather in group settings.
- Frequently and thoroughly wash your hands with soap and water for at least 20 seconds. If soap and water are not available, use hand sanitizer with at least 60% alcohol.
- Cover coughs and sneezes with a tissue, then throw the tissue in the trash, or use your inner elbow or sleeve.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Clean surfaces in your home, and personal items such as cell phones, using regular household products.
St. Anthony's 5 Tips for Stopping the Spread of COVID-19:
- Wash Your Hands Frequently
- Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place.
- If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
- Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place.
- Social Distance
- Avoid close contact with people who are sick, even inside your home.
- Put distance between yourself and other people outside of your home.
- Remember that some people without symptoms may be able to spread virus.
- Stay at least 6 feet (about 2 arms’ lengths) from other people.
- Do not gather in groups.
- Stay out of crowded places and avoid mass gatherings.
- Wear a Face Covering in Public – Cover Your Mouth AND Nose
- The cloth face cover is meant to protect other people in case you are infected.
- Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
- Cover Your Cough or Sneeze
- Remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
- Immediately wash your hands with soap and water for at least 20 seconds or clean your hands with a hand sanitizer that contains at least 60% alcohol.
- Clean and Disinfect.
- Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
Any individual who develops symptoms consistent with COVID-19 should consult with a health care provider and consider telemedicine options.
Call your doctor if you: Develop symptoms, and have been in close contact with a person known to have COVID-19. Symptoms include: fever, cough, and shortness of breath and may appear 2-14 days after exposure.
If you are experiencing symptoms, you must be isolated for at least 7-10 days after the onset of symptoms. It is only safe to leave isolation if your symptoms are improving and you don't have a fever for 72 hours immediately prior to the end of your isolation.
If you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19, please follow these steps to help prevent the disease from spreading to people in your home and community.
If you suspect that you or a family member has or has had COVID-19, please enter your symptoms on the Summit County Symptom Tracker.
St. Anthony Summit Medical Center COVID-19 Clinic
- When: Seven days a week: 9 a.m. - 2 p.m., Monday-Friday; 9 a.m. - 12 p.m. Saturday-Sunday.
- Where: Centura Centers for Occupational Medicine (CCOM), 18 School Rd., Frisco.
- How: Call 970-668-5584 to speak to a Centura Health Physicians Group (CHPG) medical professional to receive a testing order. Same-day, walk-in testing will be available with an order from the medical provider.
- Insurance/payment: Uninsured/underinsured persons will be covered at no out-of-pocket cost. Where applicable, insurance will be billed.
Summit County Staged Testing
- Tuesdays, 11:30 a.m. to 5:30 p.m.
- Where: Summit Cove, Lake Dillon Fire-Rescue Station 12, 434 Summit Drive, Dillon, CO 80435
- Wednesdays, 11:30 a.m. to 5:30 p.m.
- Where: The Family and Intercultural Resource Center (FIRC), 251 W 4th Street, Silverthorne, CO 80498
- Thursdays, 11:30 a.m. to 5:30 p.m.
- Where: The Breckenridge Recreation Center, 880 Airport Rd., Breckenridge, CO 80424
- Fridays, 11:30 a.m. to 5:30 p.m.
- Where: The Clubhouse at Dillon Valley West, 0575 Straight Creek Drive, Dillon, CO 80435
- How: Send an email to firstname.lastname@example.org with your name and phone number. A representative from thescreening center will call within 24 hours to schedule an appointment and collect general patient demographic info. Phone representatives are available to speak to patients in English and Spanish. If you do not have an email, call 970-777-2800.
- Insurance/payment: Uninsured/underinsured persons will be covered at no out-of-pocket cost. Where applicable, insurance will be billed.
Summit Community Care Clinic (SCCC)
- When: Monday-Saturday during normal hours of operation.
- How: Call 970-668-4040 to schedule an appointment. SCCC provides testing (as decided by the health care provider) for patients desiring a face-to-face visit with a provider. Patients must establish care with SCCC, or already be an SCCC patient, in order to be seen.
- Where: 360 Peak One Dr., Frisco, First Floor, Summit County Medical Office Building, Suite #100.
- Insurance/payment: SCCC is accepting new patients regardless of insurance status. Uninsured/underinsured persons will be covered at no out-of-pocket cost. Where applicable, insurance will be billed.
Seeking Medical Care
Should I go to the Emergency Room?
While there are recommended Centers for Disease Control and Prevention and CDPHE protocols for people who think they might have COVID-19, St. Anthony Summit Medical Center remains open and fully operational for all emergency care needs. If you are experiencing a medical emergency, please do not hesitate to call 911 and seek immediate help.